Citadel residential care EHR platform
One connected operating picture for residential treatment centers and general residential operations. Citadel brings the patient record and the work of each shift together.
Book a platform walkthroughA connected patient record
Care plans, clinical assessments, progress notes, therapy, appointments, and medical history stay connected to patient context. Teams can move between records without reconstructing the patient story at every handoff.
Nursing and safety observations
Medication administration records show scheduled doses, administration status, refusals, and exceptions. Q15 supervision and incident documentation connect safety observations to the resident and the people responsible for review.
Facility and workforce coordination
Census, staffing, credentials, training, absences, referrals, and maintenance support daily operations. Role-aware workflows assign reviews, approvals, signatures, and acknowledgments with deadlines and history.
Financial operations and family coordination
Authorized financial teams can review expenses, reimbursements, service agreements, and financial reports across selected date ranges. Patient-scoped family access supports permitted profile and appointment information without granting access to clinical or financial workspaces.
T3C readiness and provider exchange
T3C readiness tools organize service packages, credential deadlines, authorization records, and supporting evidence. Configurable Texas Provider Gateway connectivity supports authorized provider exchange, subject to account-specific validation and applicable approvals. Direct DFPS General Placement Search integration is not currently implemented.
Start with the work your team needs
Administrators, clinicians, nurses, compliance staff, and operations leaders share connected context while working within their assigned access. A walkthrough can focus on your program, care documentation, and operational responsibilities.
See Citadel in context
Explore the platform previews, review published rates and plan details, or talk with sales about your facility. Product previews use illustrative records and sample operational data.